Sacramento — Adult Protective Services guide
County programmes responding to suspected abuse, neglect and exploitation of older and dependent adults in the community.[11]
Source checked October 15, 2026[11]dcfas.saccounty.gov
Opens this office’s own website. CountyWiki does not process applications, take payments or provide personal records.
Contact details & office locations ↓Online services & information
These links were found on official source pages. Each service is handled by the office.
Read the county’s APS reporting instructions. Local report lines, office contacts and after-hours dispatch are labeled separately below. An online form may have a later response; follow the county’s urgency instructions.
Shared California programme guidance. Call 1-833-401-0832 and enter your five-digit ZIP code for the county APS route, 24 hours a day, seven days a week. Read the county’s instructions for local reporting options.
Before you start
- Eligibility & access · Shared CDSS programme description
- CDSS describes APS help for adults 60+ and dependent adults 18–59 with disabilities who cannot meet their needs or experience abuse, neglect or exploitation. This is the programme description, not a complete statement of mandated-reporting legal definitions. [2]
- Availability · Shared CDSS referral guidance — facility setting
- Abuse in long-term care and the other facilities listed by CDSS has an ombudsman route. Community APS, facility complaints and immediate emergencies have different channels. [3]
Fees
Fees are quoted only when a source document supports the amount and conditions.
| Service | Amount | Conditions & source |
|---|---|---|
| Adult Protective Services | $0.00programme service | APS programme services only; available regardless of income. Other care or residential services may have separate costs.[4] |
These are individual fee items, not a quote for your total. Other charges or exemptions may apply; confirm the total with the office.
Forms & documents
Official forms and document pages for this office’s services.
- SOC 341 — suspected adult/elder abuse (state publication) (opens in a new tab)PDF[6]
- SOC 342 — suspected financial abuse (financial institutions) (state publication) (opens in a new tab)PDF[7]
- SOC 341 — Armenian (state publication) (opens in a new tab)PDF[8]
- SOC 341 — Chinese (state publication) (opens in a new tab)PDF[9]
- SOC 341 — Spanish (state publication) (opens in a new tab)PDF[10]
Sources & last checked2 source pages · 12 citations
Sources were checked by an AI-assisted research process. A checked website does not mean every service or fee on it has been reviewed.
- [1] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Programme description, eligibility or contact guidance
Source reviewed October 15, 2026View supporting excerpt
Adult Protective Services (APS)
- [2] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Programme description, eligibility or contact guidance
Source reviewed October 15, 2026View supporting excerpt
Each California County has an Adult Protective Services (APS) agency to help elder adults (60 years and older) and dependent adults (18-59 who are disabled), when these adults are unable to meet their own needs, or are victims of abuse, neglect or exploitation. County APS agencies investigate reports of abuse of elders and dependent adults who live in private homes, apartments, hotels, hospitals, or who are, or soon will be, experiencing homelessness.
- [3] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Programme description, eligibility or contact guidance
Source reviewed October 15, 2026View supporting excerpt
The OSLTCO, which is administered by the California Department of Aging (CDA) has jurisdiction for investigating reports of abuse that occur in nursing homes, residential care facilities for the elderly, adult residential facilities, intermediate care facilities, adult day health care facilities, and adult day programs.
- [4] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Programme description, eligibility or contact guidance
Source reviewed October 15, 2026View supporting excerpt
These services are available free to any elder or dependent adult regardless of income.
- [5] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Programme description, eligibility or contact guidance
Source reviewed October 15, 2026View supporting excerpt
To report abuse, call this number 1-833-401-0832 and when prompted enter your 5-digit zip code to be connected to the Adult Protective Services in your county, 7 days a week, 24 hours a day.
- [6] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Reporting forms and translations
Source reviewed October 15, 2026View supporting excerpt
Report of Suspected Dependent Adult/Elder Abuse, SOC 341
- [7] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Reporting forms and translations
Source reviewed October 15, 2026View supporting excerpt
Report of Suspected Dependent Adult/Elder Financial Abuse, SOC 342
- [8] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Reporting forms and translations
Source reviewed October 15, 2026View supporting excerpt
Armenian - SOC 341
- [9] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Reporting forms and translations
Source reviewed October 15, 2026View supporting excerpt
Chinese - SOC 341
- [10] Adult Protective Services programme and reporting (opens in a new tab)
California Department of Social Services · Reporting forms and translations
Source reviewed October 15, 2026View supporting excerpt
Spanish - SOC 341
- [11] Sacramento — Adult Protective Services programme (opens in a new tab)
Sacramento County · Programme description, eligibility or contact guidance
Source reviewed October 15, 2026View supporting excerpt
Adult Protective Services
- [12] Sacramento — Adult Protective Services programme (opens in a new tab)
Sacramento County · APS programme reporting and contact instructions
Source reviewed October 15, 2026View supporting excerpt
Are APS services available 24/7? The APS Hotline (916) 874-9377 is available 24/7 to report abuse and neglect.