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Water, sewer and energy in California

Utility accounts, bills, outages and customer assistance.

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14 reviewed links · Sonoma

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Sonoma, California

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Understand LIHEAP bill assistance — California guidance (opens in a new tab)

One-time assistance for eligible home energy bills. The local provider determines eligibility and funding priority.

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California Department of Community Services and Development · LIHEAP programme and current assistance referral (opens in a new tab)

Reviewed programme instructions

The Home Energy Assistance Program (HEAP) provides one-time financial assistance to help balance an eligible household's utility bill.

Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2

Understand home weatherization — California guidance (opens in a new tab)

Free energy-efficiency improvements for qualifying low-income households, under the programme’s assessment and funding rules.

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California Department of Community Services and Development · LIHEAP programme and current assistance referral (opens in a new tab)

Reviewed programme instructions

LIHEAP Weatherization provides free energy efficiency upgrades to low-income households to lower their monthly utility bills while also improving the health and safety of the household's occupants.

Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2

Ask about an energy crisis — California guidance (opens in a new tab)

Contact the local provider about disconnect notices or an energy-related crisis. A 24–48-hour notice is an example of a crisis; it is not a promised response time.

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California Department of Community Services and Development · LIHEAP programme and current assistance referral (opens in a new tab)

Reviewed programme instructions

The Energy Crisis Intervention Program (ECIP) provides assistance to low-income households that are in a crisis situation. Such an example would be a household receiving a 24-48 hour disconnect notice or service termination by their utility company. Another example would be a household facing an energy-related crisis that could be deemed potentially life-threatening in the household, such as a combustible appliance.

Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2

File a written energy assistance appeal — CSD (opens in a new tab)

Start with a written appeal to the local provider for denial, an untimely response or unsatisfactory performance; CSD describes a further written appeal if you disagree with the local decision.

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California Department of Community Services and Development · LIHEAP and DOE WAP appeal instructions (opens in a new tab)

Reviewed programme instructions

If an application for the Low Income Home Energy Assistance Program (LIHEAP) or the Department of Energy's Weatherization Assistance Program (DOE WAP) benefits or services is denied, if the response to a request for services is not timely received or if the local service provider’s performance is unsatisfactory, the applicant may initiate a written appeal with the local service provider. The appeal must be reviewed and a decision rendered no later than 15 days after the appeal is received. If the applicant is not satisfied with the local service provider's decision, the applicant may app​eal the decision to the California Department of Community Services and Development in writing pursuant to Title 22, California Code of Regulations section 100805.

Agent source review: October 16, 2026 · Snapshot c61ca54e04492b14

North Coast Energy Services — energy bill help (opens in a new tab)

Provider programme page. CSD lists this specific provider for energy bill assistance; confirm your city/ZIP, current intake method, eligibility and available funding.

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North Coast Energy Services · North Coast Energy Services — official provider information (opens in a new tab)

Reviewed programme instructions

The Home Energy Assistance Program provides a one-time payment each program year toward your home energy bill. The amount depends on income, household size and available funding.

Agent source review: October 16, 2026 · Snapshot 434859ec102b64ea

North Coast Energy Services — weatherization (opens in a new tab)

Provider programme page. CSD lists this specific provider for weatherization; confirm your city/ZIP, current intake method, eligibility and available funding.

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North Coast Energy Services · North Coast Energy Services — official provider information (opens in a new tab)

Reviewed programme instructions

The Home Energy Assistance Program provides a one-time payment each program year toward your home energy bill. The amount depends on income, household size and available funding.

Agent source review: October 16, 2026 · Snapshot 434859ec102b64ea

Water provider and billing information — Cloverdale (Water & Sewer Services) (opens in a new tab)

Find Cloverdale information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Cloverdale · Cloverdale — Sewer/Water Connection municipal information (opens in a new tab)

Reviewed task-specific main content under Water & Sewer Services; information landing only

A Stop Water/Sewer Service Form (PDF) requesting an account be closed is required to be submitted. All unpaid billings are required to be paid. Any deposit remaining will be applied to the closing bill after the stop date. No phone calls will be accepted to stop water service. Forms may be accepted by fax but payment must also be submitted before the request will be processed.

Agent source review: October 26, 2026 · Snapshot 853c3c8a3ee6dc76

Sewer service information — Cloverdale (Water & Sewer Services) (opens in a new tab)

Find Cloverdale information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Cloverdale · Cloverdale — Sewer/Water Connection municipal information (opens in a new tab)

Reviewed task-specific main content under Water & Sewer Services; information landing only

Please read the Start New Water Service/Sewer Service Application Form (PDF) for more information.

Agent source review: October 26, 2026 · Snapshot 853c3c8a3ee6dc76

Sewer service information — Cotati (Water & Sewer Services) (opens in a new tab)

Find Cotati information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Cotati · Cotati — Water & Sewer Services municipal information (opens in a new tab)

Reviewed task-specific main content under Water & Sewer Services; information landing only

Provide appropriate economical maintenance and repair of wastewater collection and transmission systems and appurtenances.

Agent source review: October 26, 2026 · Snapshot 2c5373761037e7a1

Water provider and billing information — Healdsburg (Utility Billing & Customer Service) (opens in a new tab)

Find Healdsburg information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Healdsburg · Healdsburg — Utility Billing & Customer Service municipal information (opens in a new tab)

Reviewed task-specific main content under Utility Billing & Customer Service; information landing only

This division is responsible for utility billing for electric, water and waste water, and the management of 6,100 resident and business utility customer accounts.

Agent source review: October 26, 2026 · Snapshot ac1130dcbb0de00d

Sewer service information — Healdsburg (Utility Service Requests) (opens in a new tab)

Find Healdsburg information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Healdsburg · Healdsburg — Utility Service Requests municipal information (opens in a new tab)

Reviewed task-specific main content under Utility Service Requests; information landing only

Service Problems For service questions or problems with leaks, power outages, water quality, and sewer line blockage occurring during normal business hours, please call (707) 431-7000.

Agent source review: October 26, 2026 · Snapshot d6ced63a1176f645

Water provider and billing information — Santa Rosa (My Water Bill) (opens in a new tab)

Find Santa Rosa information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Santa Rosa · Santa Rosa — My Water Bill municipal information (opens in a new tab)

Reviewed task-specific main content under My Water Bill; information landing only

Online Account Portal offers our Santa Rosa customers a fast, safe, convenient way to pay and view their water bill online.

Agent source review: October 26, 2026 · Snapshot 04acfdcda5fd4c1b

Water provider and billing information — Sonoma (Pay Your Water Bill Online & Monitor Your Water Usage) (opens in a new tab)

Find Sonoma information and provider instructions for this topic. Check the listed location, customer and programme limits.

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City of Sonoma · Sonoma — Pay Water Bill, Track Usage Pay your water bill, view statements, and track water use through the City’s secure, water customer portal. municipal information (opens in a new tab)

Reviewed task-specific main content under Pay Your Water Bill Online & Monitor Your Water Usage; information landing only

Have your water bill handy—you’ll need your account number and either your full name or street address to sign up

Agent source review: October 26, 2026 · Snapshot 8d27589629c1e632

Official state service profiles

These 0 profiles are classified under this topic by California’s official state service directory. The county filter above does not establish local eligibility for them. Confirm availability and requirements on the official profile.

No state-directory profiles mapped to this topic. This does not mean no state service exists.