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Income taxes & refunds

Find California FTB filing, payments, credits, refunds and assistance. Check the tax year and your specific conditions.

Before you start

  • Choose personal or business income tax; CDTFA sales tax and IRS federal tax use separate agencies.
  • Check the actual tax year. An extension to file does not automatically extend payment.
  • Use official eligibility checklists and your notice’s deadline; county maps help navigation, not personal tax decisions.

1 guide with reviewed service links · San Francisco · “City of Santa Ana”

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California FTB — Income Taxes & Refunds

California statewide income-tax services; residency, income, entity type and individual programme conditions apply.

Check whether you need to file (opens in a new tab)Official instructions

Check California residency, income and filing requirements. A return can also claim a refund or eligible credits.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

California FTB — Check whether you need to file

Even if you are not required to file, a return may recover state withholding or claim an eligible refundable credit.

Official information checked October 16, 2026 · Details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Do you need to file? (opens in a new tab)

Main content — Do you need to file?

Do you need to file?

Saved evidence: 3856ffc7af7fa19b · Agent source review

File a state return for free with CalFile (opens in a new tab)Official instructions

Review accepted tax years and the full qualification checklist. MyFTB is required; federal filing is separate.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — CalFile

CalFile

Saved evidence: b1ed1992239b3e2e · Agent source review

Check CalFile qualifications for 2025 (opens in a new tab)Official instructions

Use the original-return, residency, income and exclusion checklist before starting; not every taxpayer or return qualifies.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — CalFile qualifications (opens in a new tab)

Main content — CalFile Qualifications 2025

CalFile Qualifications 2025

Saved evidence: 7cf6531fc633c3de · Agent source review

Compare electronic filing options (opens in a new tab)Official instructions

Choose CalFile, qualifying free help or an approved provider; software terms and eligibility differ.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — e-file

e-file

Saved evidence: ff5c6f0efcc39323 · Agent source review

Check personal return and payment deadlines (opens in a new tab)Official instructions

Review explicitly dated 2025-return deadlines, overseas exceptions and 2026 estimated-tax dates.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Personal income tax

Personal income tax

Saved evidence: 4c38f4766f2a128b · Agent source review

Understand an extension to file (opens in a new tab)Official instructions

An extension to file does not extend the time to pay. Personal and entity extensions have different conditions.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Extension to file

Extension to file

Saved evidence: 70806df96615a1c1 · Agent source review

Choose an income-tax payment method (opens in a new tab)Official instructions

Use the correct personal or business payment type and tax year; payment is separate from filing a return.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Payment options

Payment options

Saved evidence: 7fbf1c8fe883af81 · Agent source review

Pay from a bank account with Web Pay (opens in a new tab)Official instructions

Checking or savings payments are free. Sole proprietors use Personal; some recently registered entities may need another method.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — web pay (opens in a new tab)

Main content — Pay by bank account (Web Pay)

Pay by bank account (Web Pay)

Saved evidence: 8ce09b8abd6de73d · Agent source review

Compare credit-card payment charges (opens in a new tab)Official instructions

The external provider charges a percentage service fee; check the payment type and restrictions.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Credit card (opens in a new tab)

Main content — Credit card

credit card

Saved evidence: bfb249d8ee100c77 · Agent source review

Review 2026 estimated income tax (opens in a new tab)Official instructions

Use the 2026 original instructions for thresholds and special cases. California installments are 30%, 40%, 0%, 30%.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Estimated tax payments

Estimated tax payments

Saved evidence: 5af81cdd63562bbe · Agent source review

Request a personal installment agreement (opens in a new tab)Official instructions

Review amount, filing and repayment conditions, the approval-dependent setup charge and continued interest.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

California FTB — Request a personal installment agreement

An existing agreement, wage garnishment, levy or specified collection order can prevent online application. Call the personal collections team instead.

Official information checked October 16, 2026 · Details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Payment plan (opens in a new tab)

Main content — Payment plans

Payment plans

Saved evidence: a75c67ca5f202cc0 · Agent source review

Request a business installment agreement (opens in a new tab)Official instructions

Business terms and setup charge differ from personal plans; online availability is limited for some businesses.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Payment plan (opens in a new tab)

Main content — Payment plans

Payment plans

Saved evidence: a75c67ca5f202cc0 · Agent source review

Request a short payment delay (opens in a new tab)Official instructions

A one-time 30-day extension to pay a balance in full may be requested; interest continues.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Delay your bill payment (opens in a new tab)

Main content — Delay my bill payment

Delay my bill payment

Saved evidence: d8cd7c2eafa7a501 · Agent source review

Find other help when you cannot pay (opens in a new tab)Official instructions

Compare the official hardship routes and contact the correct collections team; approval is not automatic.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — If you cannot pay

If you cannot pay

Saved evidence: fe2d6aa8c936ca3c · Agent source review

Check a California refund (opens in a new tab)Official instructions

Have the exact refund amount and requested identifying details ready on the official site. Prior-year status requires contact.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

California FTB — Check a California refund

Contact FTB to check the status of a prior-year refund.

Official information checked October 16, 2026 · Details & sources

California FTB — Check a California refund

If your refund differs from your return, wait for FTB’s explanation letter before contacting the agency.

Official information checked October 16, 2026 · Details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Where’s my refund

Where’s my refund

Saved evidence: b9ed4bc922fb21b2 · Agent source review

Resolve a missing or different refund (opens in a new tab)Official instructions

Review deposits, notices, missing checks and debt offsets using the official instructions.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Help with refunds

Help with refunds

Saved evidence: d0dc97364a392778 · Agent source review

File a claim for refund (opens in a new tab)Official instructions

Formal and informal claims, limitation periods and appeal routes differ. Review the facts of your specific claim.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — claim for refund (opens in a new tab)

Main content — Claim for refund

Claim for refund

Saved evidence: 4968a67ebf10d1ce · Agent source review

Check CalEITC eligibility and 2025 amounts (opens in a new tab)Official instructions

Review earned income, residency, SSN/ITIN and household conditions; amounts are maximums, not guaranteed awards.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Eligibility and credit information (opens in a new tab)

Main content — Check if you qualify for CalEITC

Check if you qualify for CalEITC

Saved evidence: d04ed860c2137c13 · Agent source review

Check the Young Child Tax Credit (opens in a new tab)Official instructions

Review the under-six child requirement and the special zero/net-negative-earned-income exception.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Young Child Tax Credit

Young Child Tax Credit

Saved evidence: b233fdd749fd1515 · Agent source review

Check the Foster Youth Tax Credit (opens in a new tab)Official instructions

Review age, California foster-care history, CalEITC and verification requirements; the maximum is per qualifying individual.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Foster Youth Tax Credit

Foster Youth Tax Credit

Saved evidence: 0844a6f3d95bb35a · Agent source review

Find free VITA or TCE tax help (opens in a new tab)Official instructions

Review eligibility and use the IRS locator referral while FTB’s locator is under maintenance; confirm site hours directly.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

California FTB — Find free VITA or TCE tax help

Most VITA sites operate February–May; some are open year round. FTB’s locator is under maintenance, so use the official IRS locator referral and confirm local availability.

Official information checked October 16, 2026 · Details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Get free tax help

Get free tax help

Saved evidence: 34327fa10446160c · Agent source review

Access MyFTB (opens in a new tab)Official instructions

Use the official account to view tax information. Registration and activation requirements differ for individuals and representatives.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — MyFTB

MyFTB

Saved evidence: b4d1cb5715c49aba · Agent source review

Register or recover a MyFTB account (opens in a new tab)Official instructions

Check original-return information, activation/PIN deadlines and the dedicated technical-support phone.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

California FTB — Register or recover a MyFTB account

Fiduciary and group Form540NR filers cannot currently register for MyFTB, according to the account instructions.

Official information checked October 16, 2026 · Details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — What you need to register (opens in a new tab)

Main content — MyFTB Help

MyFTB Help

Saved evidence: 927544f3a6d93b9c · Agent source review

Find forms for the correct tax year (opens in a new tab)Official instructions

Use final forms for the appropriate taxpayer, tax type and tax year. Draft forms and filenames are not effective-date evidence.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Forms and Publications

Forms and Publications

Saved evidence: 9ca152a9a622cac9 · Agent source review

Find an FTB field office and appointment (opens in a new tab)Official instructions

Five actual locations provide appointment links and local phone numbers. Confirm availability before visiting.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Office locations

Office locations

Saved evidence: 1d8c6d14bd7d7d6c · Agent source review

Find the correct mailing address (opens in a new tab)Official instructions

Choose the return/form and payment purpose. Mailing boxes are not visitor counters.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Mailing addresses

Mailing addresses

Saved evidence: 0e9829df273a4f87 · Agent source review

Find business income-tax filing information (opens in a new tab)Official instructions

Choose your actual entity and tax classification. SOS registration and CDTFA sales tax are separate.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Business

Business

Saved evidence: 0d58fa7f92b8d8ee · Agent source review

Check deadlines by business entity (opens in a new tab)Official instructions

Calendar/fiscal year, entity type and payment category affect filing and payment dates; use the official entity-specific instructions.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — Due dates for businesses (opens in a new tab)

Main content — Due dates

due dates

Saved evidence: a149c96e4f6acbe1 · Agent source review

Review LLC annual tax and income-based fee (opens in a new tab)Official instructions

The annual tax and separate California-income fee have distinct vouchers and deadlines. Corporation elections and exceptions need separate review.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Limited liability company

Limited liability company

Saved evidence: baf293197f9109e5 · Agent source review

Protest a proposed assessment (opens in a new tab)Official instructions

Follow the Protest By date on the actual notice. A protest, an OTA appeal and a refund claim use different procedures.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — disagree with a tax decision (opens in a new tab)

Main content — Disagree with an NPA

Disagree with an NPA

Saved evidence: 576ecbfe83bf9c1a · Agent source review

Resolve a notice or tax-account issue (opens in a new tab)Official instructions

Use the route for the actual notice and stage of the dispute, including ordinary contact and qualified advocate assistance.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — disagree or resolve an issue (opens in a new tab)

Main content — Disagree or resolve an issue

Disagree or resolve an issue

Saved evidence: 2e5a3ff3857ee093 · Agent source review

Check Taxpayer Advocate assistance (opens in a new tab)Official instructions

Review the advocate criteria after ordinary attempts to resolve the issue; this is not a substitute for a timely formal appeal.

Service area: California income-tax programme. County discovery is not a determination of personal tax liability or eligibility. Area details & sources

California FTB — Check Taxpayer Advocate assistance

The advocate does not replace ordinary communication channels or accept identity-theft and refund-claim cases. Routine waiting-time complaints are excluded, with an immediate economic-hardship exception.

Official information checked October 16, 2026 · Details & sources

Source checked October 16, 2026

California Franchise Tax Board · California FTB — (opens in a new tab)

Main content — Taxpayer Advocate Services

Taxpayer advocate services

Saved evidence: dcd246030445dcc3 · Agent source review

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