Texas Department of Family and Protective Services — Texas Abuse Hotline (APS & CPS)
Texas Department of Family and Protective Services (DFPS) Texas Abuse Hotline and Adult Protective Services.[2] Texas Abuse Hotline (1-800-252-5400) and DFPS Child Protective Services reporting information.[2]
Source checked November 1, 2026[2]www.dfps.texas.gov
This official directory lists local programmes and providers. Check the provider’s own instructions for current service arrangements.
- Services
- 2 official links across 2 topics
- Fees
- Not yet reviewed
- Forms
- Not yet reviewed
- Contacts
- 1 reviewed field
Online services & information
Find programme information and provider referrals below. Different organisations may handle different services.
Report elder or dependent adult abuse
Report elder or dependent adult abuse: other Texas providers →Read the DFPS reporting options and the separate instructions for emergencies and reports concerning regulated facilities.
Find the right child abuse reporting contact
Find the right child abuse reporting contact: other Texas providers →Read the DFPS reporting options, required reporter-identification information, and separate emergency instructions.
Fees
Fees are quoted only when a source document supports the amount and conditions.
Check the official website for its current fee schedule. No fee should be assumed to be free.
Forms & documents
Official forms and document pages for this office’s services.
Sources & last checked1 source page · 2 citations
Sources were checked by an AI-assisted research process. A checked website does not mean every service or fee on it has been reviewed.
- [1] DFPS — Report Abuse, Neglect, or Exploitation (Texas Abuse Hotline) (opens in a new tab)
Texas Department of Family and Protective Services · Report Abuse to DFPS — Texas Abuse Hotline
Source reviewed October 29, 2026View supporting excerpt
Report Abuse to DFPS By phone: 1-800-252-5400 Online: Texas Abuse Hotline Call our Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide, or report with our secure website
- [2] DFPS — Report Abuse, Neglect, or Exploitation (Texas Abuse Hotline) (opens in a new tab)
Texas Department of Family and Protective Services · dfps reporting options
Source reviewed November 1, 2026View supporting excerpt
Report Abuse to DFPS By phone: 1-800-252-5400 Online: Texas Abuse Hotline Call our Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide, or report with our secure website and get a response within 24 hours. We cannot accept email reports of suspected abuse or neglect, including the submission of attachments or media files, such as photos, video files, or audio clips. Anonymous Reports of Child Abuse and Neglect Effective September 1, 2023, DFPS cannot accept anonymous reports of abuse and neglect involving children and their families. Professional and non-professional reporters must provide a personal first and last name and home or business phone number to meet new reporting requirements. The law requires both a full name and phone number for the report to be accepted by DFPS. Reporting requirements are not met by providing a business, agency, or organizational name. Anonymous reports of child abuse and neglect may be made to local and state law enforcement agencies. Reporters' names are confidential by law. Reports of Abuse and Neglect Involving Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Condition (ICF/IID) Effective March 1, 2024, reports of abuse, neglect, and exploitation of clients in an Intermediate Care Facility for Individuals with an Intellectual Disability or Related Condition (ICF/IID) , including State Supported Living Centers (SSLCs), will transition from DFPS to Health and Human Services (HHS) Complaint and Incident Intake (CII). These concerns will not be investigated by DFPS. You may make a report to HHS Complaint and Incident Intake (CII): Online: Texas Unified Licensure Information Portal (TULIP) By phone: 1-800-458-9858 Emergencies Call your local law enforcement agency or 911 immediately if you have an emergency or life-threatening situation.