Pasadena Water and Power — customer accounts
PWP water/electric customer accounts, including the Pasadena city navigation context; provider boundaries and every address are not established here.
Use PWP's separate water and power emergency contacts to report an outage. Its map is for reported unscheduled power outages within PWP's service territory; check live official updates for the affected service.
Service area: PWP customers in the Pasadena city navigation context; confirm PWP supplies the affected service. This does not establish every Pasadena address or countywide eligibility.
- Availability · Outage reporting only; does not set Water Quality Lab, billing or counter hours
- Report a power or water outage 24/7
Source & saved evidence
Pasadena Water and Power · Pasadena Water and Power outage reporting (opens in a new tab)
Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact
Report a power or water outage 24/7
Agent source review: October 26, 2026 · Snapshot
96c7e810da457a42 - Availability · Power outage map — not a map of water outages or every Pasadena address
- If you are experiencing an unscheduled power outage, please visit our Outage Map for locations of reported outages within the PWP service territory.
Source & saved evidence
Pasadena Water and Power · Pasadena Water and Power outage reporting (opens in a new tab)
Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact
If you are experiencing an unscheduled power outage, please visit our Outage Map for locations of reported outages within the PWP service territory.
Agent source review: October 26, 2026 · Snapshot
96c7e810da457a42
Source & saved evidence
Pasadena Water and Power · Pasadena Water and Power outage reporting (opens in a new tab)
Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact
Report a power or water outage 24/7 Who to Contact During an Outage Power Emergencies: 626.744.4673 Water Emergencies: 626.744.4138
Agent source review: October 26, 2026 · Snapshot 96c7e810da457a42