Texas Department of Family and Protective Services — Texas Abuse Hotline (APS & CPS)
Child protection reporting referral
Read the DFPS reporting options, required reporter-identification information, and separate emergency instructions.
Source checked November 1, 2026
dfps reporting options
Report Abuse to DFPS By phone: 1-800-252-5400 Online: Texas Abuse Hotline Call our Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide, or report with our secure website and get a response within 24 hours. We cannot accept email reports of suspected abuse or neglect, including the submission of attachments or media files, such as photos, video files, or audio clips. Anonymous Reports of Child Abuse and Neglect Effective September 1, 2023, DFPS cannot accept anonymous reports of abuse and neglect involving children and their families. Professional and non-professional reporters must provide a personal first and last name and home or business phone number to meet new reporting requirements. The law requires both a full name and phone number for the report to be accepted by DFPS. Reporting requirements are not met by providing a business, agency, or organizational name. Anonymous reports of child abuse and neglect may be made to local and state law enforcement agencies. Reporters' names are confidential by law. Reports of Abuse and Neglect Involving Intermediate Care Facilities for Individuals with an Intellectual Disability or Related Condition (ICF/IID) Effective March 1, 2024, reports of abuse, neglect, and exploitation of clients in an Intermediate Care Facility for Individuals with an Intellectual Disability or Related Condition (ICF/IID) , including State Supported Living Centers (SSLCs), will transition from DFPS to Health and Human Services (HHS) Complaint and Incident Intake (CII). These concerns will not be investigated by DFPS. You may make a report to HHS Complaint and Incident Intake (CII): Online: Texas Unified Licensure Information Portal (TULIP) By phone: 1-800-458-9858 Emergencies Call your local law enforcement agency or 911 immediately if you have an emergency or life-threatening situation.
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